Privacy Policy

Effective Date: 06/04/2025

Effective Date: 06/04/2025
Developer: Sumatoconnect
Contact Email: admin@sumatoconnect.com

1. Introduction

This Privacy Policy describes how Smart Home App collects, uses, and protects your personal information when you use our mobile application (“App”). We are committed to protecting your privacy and handling your data in an open and transparent manner.

2. Information We Collect

We may collect the following types of personal data:

  • User-provided Information: Name, email, phone number, or address (if required for account setup or support).
  • Usage Data: App interaction events, device type, OS version, crash logs.
  • Location Data: If the app features require, we may collect location data with user consent.
  • Payment Information: Processed securely via third-party providers like Stripe. We do not store credit card details.

3. How We Use Your Information

We use the data to:

  • Provide and improve our app functionality.
  • Personalize user experience.
  • Communicate important updates and support.
  • Ensure security and prevent fraud.

4. Sharing Your Information

We do not sell or rent your personal information. We may share data only with:

  • Service providers (e.g., Firebase, Stripe) bound by confidentiality agreements.
  • Authorities, if required by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or destruction. Examples include encryption, access control, and regular audits.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold.
  • Request corrections or deletions.
  • Withdraw consent for certain data uses.
  • File a complaint with a data protection authority.

To exercise your rights, contact us at admin@sumatoconnect.com.

7. Children’s Privacy

Our app is not intended for children under the age of 13 (or equivalent minimum age in relevant jurisdiction). We do not knowingly collect personal information from children.

8. Third-Party Links

The app may contain links to external services. We are not responsible for the privacy practices of such services. Please review their policies separately.

9. Policy Updates

We may update this Privacy Policy periodically. Updates will be reflected by the “Effective Date” at the top. You will be notified of major changes through the app or via email.

10. Contact Us

If you have any questions or concerns regarding this policy, contact:

Email: admin@sumatoconnect.com
Website: www.sumatoconnect.com

11. Delete Your Account

Deleting your account will permanently remove all your data from our system. This action is irreversible and cannot be undone.

What Happens When You Delete Your Account

  • All your personal data, preferences, and activity history will be permanently deleted.
  • You will no longer be able to log in using your current credentials.
  • Any connected services or app features will be deactivated.
  • Your data will not be recoverable after deletion.

Steps to Delete Your Account

  1. Log in to your account using your registered email and password.
  2. Navigate to Settings > Account.
  3. Scroll down to find the Delete Account option.
  4. Click on “Delete My Account”.
  5. Confirm the action when prompted.
  6. Once confirmed, your account will be scheduled for permanent deletion.